In a shocking incident in Kalaburagi, a 26-year-old man was arrested for setting fire to an Ola Electric showroom after expressing dissatisfaction with the servicing of his e-scooter. The arson caused significant property damage, highlighting the risks posed by unresolved consumer grievances.
The case underscores the need for effective communication and dispute resolution mechanisms in customer service. Authorities have assured that the suspect will face legal consequences, while the company has promised to review its service protocols.