On January 2, 2025, the Chaibasa Police, under the leadership of Police DIG Ratan Kumar Chhath, inaugurated a Public Grievance Redressal Program aimed at addressing and resolving public complaints efficiently. The initiative is designed to improve the communication and relationship between the police force and the citizens, fostering a better environment of trust and collaboration.
The program is part of the police department’s ongoing efforts to engage with the public and ensure that their concerns are heard and addressed promptly. With increasing public awareness of their rights and the importance of police accountability, this initiative is expected to create a more transparent and responsive policing system in the region.
During the event, DIG Ratan Kumar Chhath emphasized the importance of community involvement in maintaining law and order. He assured citizens that their complaints would be taken seriously and dealt with in a fair and timely manner. The program will offer a platform for individuals to bring forth issues ranging from petty grievances to more serious concerns involving law enforcement.
The initiative aims not only to solve individual complaints but also to improve overall public confidence in the police. The program encourages dialogue and partnership between law enforcement officers and the community, a crucial step in making the police more accessible and approachable to the public.
This Public Grievance Redressal Program will also involve regular follow-ups to ensure that all issues are addressed and resolved satisfactorily. It marks a significant shift towards community-oriented policing, where the needs of the citizens are prioritized.